Privacy Policy

Privacy Policy

Introduction

Welcome to https://furfriendlyair.scoopsurge.com (referring to our company as ‘we’, ‘us’, or ‘our’). We prioritize your privacy and are committed to safeguarding your personal data. This comprehensive Privacy Policy outlines our practices regarding the collection, handling, storage, and processing of personal information in alignment with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), as well as similar laws in Colorado (CPA), Utah (UCPA), Connecticut (CTDPA), Virginia (VCDPA), South Africa (POPIA), and other applicable jurisdictions.

Scope

This policy covers all aspects of our online presence, including:

Please note that this policy does not extend to third-party websites, applications, or services accessible via links on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  • Utilizing our applications and services as an authorized user
  • Visiting any of our websites linked to this policy
  • Subscribing or unsubscribing from our newsletters, emails, phone calls, or text/SMS communications

Personal Data Collection

We collect various categories of personal data for different purposes. This includes:

  1. Account Information: Details required to create and manage your user account, such as names, usernames, email addresses, and passwords.
  2. Payment Information: Data needed to process transactions, including cardholder information, billing addresses, and payment history.
  3. Financial Information: Records of financial activities, such as bank details or investment portfolios (if provided).
  4. Purchase Information: Details about your purchases, order history, and product preferences.
  5. Mobile Device Identifiers: Unique identifiers from your mobile devices when using our apps, which help us provide personalized services.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback and Reviews: Comments, suggestions, or ratings you share with us to improve our products and services.
  8. Social Media Information: If you choose to connect our services with your social media accounts, we may collect data from these platforms (e.g., name, profile picture, connections).
  9. Product Information: Details about the products you interact with or purchase on our platform.

We gather this information through direct user input, automated systems, and third-party sources who provide us with aggregated or de-identified data.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance your experience and understand how users interact with our services:

  • Strictly Necessary Cookies: These ensure basic functions like login and navigation work as intended.
  • Preference Cookies: Tailored settings and preferences are saved for personalized experiences.
  • Analytics Cookies: We use these to gather statistical data, track site usage, and improve the performance of our website.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

The duration we retain personal data depends on the purpose for collection:

  • We keep account information as long as your account remains active or until you request its deletion.
  • Financial and transaction data is retained for legal and accounting requirements, typically 7 years.
  • Purchase history may be stored indefinitely to personalize future shopping experiences but can be deleted upon request.
  • Once the purpose of data collection is fulfilled, we securely delete or anonymize it from our systems.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Encryption: We use encryption for data at rest and in transit to safeguard sensitive information.
  • Access Control: Only authorized personnel with valid credentials can access confidential data.
  • Regular Audits: Our security protocols are regularly reviewed and updated to address emerging threats.

User Rights (Depending on Jurisdiction)

The rights available to you vary based on your location, but may include:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correcting inaccurate or incomplete personal information.
  • Erasure (Right to be Forgotten): Deleting personal data upon request, except under certain circumstances.
  • Restriction: Limiting the use or processing of your personal data in specific situations.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for certain purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data protection rights.

To exercise any of these rights, please contact our privacy team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any significant changes will be posted on our website with an updated effective date. We encourage users to review this policy periodically for the latest information on our data practices.

Contact Us

For inquiries, unsubscribe requests, or if you have any questions regarding your privacy, please contact us:

  • Email: contact@furfriendlyair.scoopsurge.com
  • Address: [Provide physical address]